[ietf81-tech] Router event

[Serpil Bayraktar]

Hi Noah,

I talked to Ramon from our shipping department (copied in this email) and
he said we will have the routers picked up. Can you please give us the
date and address where the routers need to be picked up from?

Thanks,
Serpil


On 7/27/11 6:52 AM, "Noah Weis" <nweis at verilan.com> wrote:

>Generally, shipping labels are included for the return. Is there a
>tracking number or some such that we should reference and who is the
>local carrier?
>
>On 7/27/11 12:23 AM, Serpil Bayraktar wrote:
>> I included a USB with one of the routers so you may try to re-install
>>the
>> system and see if it helps.
>>
>> For return, Sunnyvale to my name should be fine:
>>
>> Serpil Bayraktar
>> Sangria Lab, Building 6
>> 1215 Borregas Avenue
>> Sunnyvale CA 94089
>>
>> Serpil
>>
>>
>> On 7/26/11 6:26 PM, "Lenny Giuliano"<lenny at juniper.net>  wrote:
>>
>>>
>>> Noah- it should be OK to run on CF and no hd.  You might lose some
>>> logging, but you should be able to get through the next 3 days OK.  As
>>> long as the router is up and running Junos, you should be OK.  Just
>>>mark
>>> the bad one with a post-it note or something when you ship it back.
>>>
>>> Serpil- do you have return shipping instructions?
>>>
>>>
>>>
>>> On Tue, 26 Jul 2011, Noah Weis wrote:
>>>
>>> -) Hey Lenny - it appears that we had a hard drive fail on the the
>>>router
>>> with
>>> -) the RE850 that you guys sent us.
>>> -)
>>> -) It currently mounted an emergency /var. At first, it didn't see the
>>> hard
>>> -) drive at all. We reseated the RE and it then at least saw the drive.
>>> -)
>>> -) Failover worked perfectly - we flipped to the other router with no
>>> notice to
>>> -) anyone.
>>> -)
>>> -) However - what should we do from here? Is it a matter of just going
>>>and
>>> -) buying another 2.5" drive?
>>> -)
>>> -) Also, it doesn't appear that we have return shipping labels for
>>>these
>>> 2.
>>> -)
>>> -) Cheers,
>>> -)
>>> -) Noah
>>> -) --
>>> -)
>>> -) Noah Weis
>>> -) Verilan, Inc.
>>> -) m: +1 503 902 2491
>>> -)
>>
>
>-- 
>
>Noah Weis
>Verilan, Inc.
>m: +1 503 902 2491