[ietf81-tech] FW: Router event (YUL-SFO)

talor.round at expeditors.com talor.round at expeditors.com
Wed Jul 27 13:50:25 PDT 2011


ccing in our YUL Team,

Hi YUL Team,
would you please assist to p/u 2PCS@ 36.5KG (original HB# 4051862292) and 
ship back to SFO?

> Place:
>                Quebec City Convention Center
>                Loading Dock Level 1
>                Room 2105
>                Quebec City, Canada G1R 5V4
     Contact: Christina 
             Cell: (418) 564-4849  


To: Juniper Networks
    370 W Caribbean Drive
    Sunnyvale, CA 94089
    USA
    Attn: Serpil Bayraktar
    Tel: +1 4087458162




Sincerely,

Talor Lee Round
Air Export Lead

Expeditors - San Francisco
Office 415-657-3600
Direct 415-657-3764
Fax     415-657-3995
Talor.Round at Expeditors.com
Hours: M-F 0900-1800



Ramon Prado <rprado at juniper.net> 
07/27/2011 01:41 PM

To
"talor.round at expeditors.com" <talor.round at expeditors.com>
cc
Serpil Bayraktar <serpil at juniper.net>, Lenny Giuliano <lenny at juniper.net>, 
"ietf81-tech at daedelus.com" <ietf81-tech at daedelus.com>, Fernando Gonzalez 
<fgonzale at juniper.net>, Ramon Prado <rprado at juniper.net>
Subject
FW: Router event






 

Hello Talor,

     Please have these two routers picked from this address provide and 
have them shipped back to the US.

From:
Date: 8/1/2011
> Time: 10:00am
> Place:
>                Quebec City Convention Center
>                Loading Dock Level 1
>                Room 2105
>                Quebec City, Canada G1R 5V4
      Contact: Nick Kukich
      Tel: + 503-710-5115


To: Juniper Networks
    370 W Caribbean Drive
    Sunnyvale, CA 94089
    USA
    Attn: Serpil Bayraktar
    Tel: +1 4087458162



Reference # when shipped from the US BK00440518.



Thank you,

Ramon

-----Original Message-----
From: Noah Weis [mailto:nweis at verilan.com] 
Sent: Wednesday, July 27, 2011 12:49 PM
To: Ramon Prado
Cc: Serpil Bayraktar; Lenny Giuliano; ietf81-tech at daedelus.com; Tony 
Ramsey
Subject: Re: Router event

Sorry, Ramon - here is our guy on site who will be coordinating pickup 
of all of the other shipments.

Nick Kukich
+1 503 710 5115

On 7/27/11 3:06 PM, Ramon Prado wrote:
> Please provide the contact person and telephone number at the site. 
Thanks!
>
> -----Original Message-----
> From: Noah Weis [mailto:nweis at verilan.com]
> Sent: Wednesday, July 27, 2011 11:13 AM
> To: Serpil Bayraktar
> Cc: Lenny Giuliano; ietf81-tech at daedelus.com; Ramon Prado
> Subject: Re: Router event
>
> Date: 8/1/2011
> Time: 10:00am
> Place:
>                Quebec City Convention Center
>                Loading Dock Level 1
>                Room 2105
>                Quebec City, Canada G1R 5V4
>
> If you can send me electronic copies of the shipping labels, I can print
> them out and have them attached to the boxes.
>
> Cheers,
>
> Noah
>
> On 7/27/11 1:58 PM, Serpil Bayraktar wrote:
>> Hi Noah,
>>
>> I talked to Ramon from our shipping department (copied in this email) 
and
>> he said we will have the routers picked up. Can you please give us the
>> date and address where the routers need to be picked up from?
>>
>> Thanks,
>> Serpil
>>
>>
>> On 7/27/11 6:52 AM, "Noah Weis"<nweis at verilan.com>   wrote:
>>
>>> Generally, shipping labels are included for the return. Is there a
>>> tracking number or some such that we should reference and who is the
>>> local carrier?
>>>
>>> On 7/27/11 12:23 AM, Serpil Bayraktar wrote:
>>>> I included a USB with one of the routers so you may try to re-install
>>>> the
>>>> system and see if it helps.
>>>>
>>>> For return, Sunnyvale to my name should be fine:
>>>>
>>>> Serpil Bayraktar
>>>> Sangria Lab, Building 6
>>>> 1215 Borregas Avenue
>>>> Sunnyvale CA 94089
>>>>
>>>> Serpil
>>>>
>>>>
>>>> On 7/26/11 6:26 PM, "Lenny Giuliano"<lenny at juniper.net>    wrote:
>>>>
>>>>>
>>>>> Noah- it should be OK to run on CF and no hd.  You might lose some
>>>>> logging, but you should be able to get through the next 3 days OK. 
As
>>>>> long as the router is up and running Junos, you should be OK.  Just
>>>>> mark
>>>>> the bad one with a post-it note or something when you ship it back.
>>>>>
>>>>> Serpil- do you have return shipping instructions?
>>>>>
>>>>>
>>>>>
>>>>> On Tue, 26 Jul 2011, Noah Weis wrote:
>>>>>
>>>>> -) Hey Lenny - it appears that we had a hard drive fail on the the
>>>>> router
>>>>> with
>>>>> -) the RE850 that you guys sent us.
>>>>> -)
>>>>> -) It currently mounted an emergency /var. At first, it didn't see 
the
>>>>> hard
>>>>> -) drive at all. We reseated the RE and it then at least saw the 
drive.
>>>>> -)
>>>>> -) Failover worked perfectly - we flipped to the other router with 
no
>>>>> notice to
>>>>> -) anyone.
>>>>> -)
>>>>> -) However - what should we do from here? Is it a matter of just 
going
>>>>> and
>>>>> -) buying another 2.5" drive?
>>>>> -)
>>>>> -) Also, it doesn't appear that we have return shipping labels for
>>>>> these
>>>>> 2.
>>>>> -)
>>>>> -) Cheers,
>>>>> -)
>>>>> -) Noah
>>>>> -) --
>>>>> -)
>>>>> -) Noah Weis
>>>>> -) Verilan, Inc.
>>>>> -) m: +1 503 902 2491
>>>>> -)
>>>>
>>>
>>> --
>>>
>>> Noah Weis
>>> Verilan, Inc.
>>> m: +1 503 902 2491
>>
>

-- 

Noah Weis
Verilan, Inc.
m: +1 503 902 2491

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