[ietf85-tech] HD stream for roller derby bout

[hkuhn at verilan.com]

It pays to be a whiner I guess...

---------- Forwarded message ----------
Date: Sat, 3 Nov 2012 13:39:10 -0700
From: Greg Ojala <WFTDA-support at blazestreaming.com>
Subject: Re: [#966] Poor Video Quality for championship bout

Hi Hans,

Just wanted to let you know that we've set up an HD only stream.




There is now an HD only stream available. Since the changes yesterday there is no longer the option to
manually set the quality of the video.  The video auto detects what level it can stream at.  We have
however set up a separate web page that is streaming in only HD.

Keep in mind that it is a HD 2.5 mbps stream and if you don't have enough bandwidth the stream will be
choppy.  If this is the case we would recommend that you return to the normal stream
here: http://wftda.tv/live/2012-wftda-championships/
 
Here is the link for the HD only stream:  
 http://wftda.tv/live/2012-wftda-championships-hd-only/



Ticket: http://support.wftda.tv/helpdesk/tickets/966

Greg Ojala
Customer Service
Blaze Streaming Media
wftda-support at blazestreaming.com
       On Sat, Nov 3 at 10:59 AM , WFTDA<WFTDA-support at blazestreaming.com> wrote:
Hi Han,

Glad to hear you got it figured out!  Enjoy the bouts!

Ticket: http://support.wftda.tv/helpdesk/tickets/966

Greg Ojala
Customer Service
Blaze Streaming Media
wftda-support at blazestreaming.com
       On Sat, Nov 3 at 10:53 AM , Hanskuhn<hanskuhn at gmail.com> wrote: Hi Greg,

Thanks for taking a look. We figured out that our conference network has outdated
geolocation records and Akamai is serving our video stream from Europe. Setting up a VPN to
a host on a different address block fixed the problem. Thanks for your help. 

Looking forward to the rest of the bouts.

Hans